Frequently Asked Questions

Everything you need to know about your Alpha BioMed shopping experience.

How long does shipping take for domestic orders?

Standard domestic shipping typically takes 3-5 business days. We also offer express shipping options at checkout for those who need their fashion pieces sooner.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.

Are your materials ethically sourced?

Yes, Alpha BioMed is committed to sustainable fashion. we partner with certified manufacturers who adhere to fair labor practices and utilize eco-friendly textiles.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.