Returns & Exchanges

At Alpha BioMed, we strive for complete satisfaction with your technical apparel. If you are not entirely pleased with your purchase, you may return or exchange unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags remain attached and the garment is in its original condition.

3

Ship the Items

Affix the prepaid shipping label provided through our portal and drop off the package at any authorized courier location.

4

Receive Refund or Exchange

Once our quality assurance team inspects the return, your refund will be processed to the original payment method or your exchange will be shipped within 5 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing